Job Description :
- Providing information, accepting complaints, and being accountable for following up with customers after they have purchased items or used services. This follow-up seeks to retain customer relationships and deliver satisfactory service
Requirement :
- Minimum D3 education in all majors
- At least one year of experience as a customer relations officer
- Excellent communication skills, throughness, honesty, and Microsoft Office proficiency
- Ability to work independently or in a team
- Strong analytical and problem-solving abilities
