Responsibilities :
- Follow-up on proposals and questions related to application systems from customers submitted through customer services or related business units
- Process the resolution of issues related to the application system reported by customers or the Bank’s internal team in accordance with the Service Level Agreement
- Report critical incidents to relevant regulatory bodies
- Ensuring feature functions work as they should in a production environment, one of which is by performing regression testing on each live deployment
Requirement :
- Bachelor’s degree, majoring in Computer Science, Engineering or Information Technology will be an advantage
- Excellent problem solving skill and passionate about finding points of improvements and create a better product experience
- Familiar with Structured Query Language (SQL) and Ms. Excel
- Ready to Shifting
- Fresh Graduates welcome to apply
